Step 1: 24 Hour Emergency Contact 

The restoration process begins the second you call our office. SERVPRO of NE San Diego County is available 24 hours a day, 365 days a year for any size water damage emergencies. When you are experiencing water damage in your home or building, instant action is key. A delay of even a couple hours can really increase the gravity of the water damage emergency. Our office phones are always on all hours of the day/night and the second we have our customers information we dispatch the job to our project managers so they can inspect the extent of the damage and put together a team to get started on the cleanup.

We Answer the Phone Ready to Help
Call Today - (760) 746-6440

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Escondido has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment